1. How customizable is Arena?
    You have the ability to customize screen layouts, user level security rights, field names, templates and webpages or join the Developer Community and enjoy an even higher level of customization.

  2. How secure is my data?
    The data resides on your servers so you have the ultimate determination of who can access any data. You are able to set user security levels according to roles within your church staff down to the individual user.

  3. What platform does it run on?
    Microsoft platform, .NET framework®, SQL 2005®/SQL2008®

  4. How does it integrate to my website?
    Arena actually authors your website, therefore your website and ministry software are “one in the same.” You have the ability to add graphics, text, hyperlinks and beginning/ ending dates for all items, insuring timely and professional web content and promotional items. Arena supports multiple websites and even sub-domains, so all your websites are connected and easy to manage. Already have a website? Don’t worry, Arena will coexist with your current site.

  5. How in-depth is the training?
    Arena is very intuitive to use. A consultant will personally assist you in the setup, installation and user or administrative training. Ongoing professional training services are also available for all levels of users and administrators. Additionally, we have an extensive collection of online videos to assist with your training needs.

  6. Can we build our own business rules into the program?
    Yes! Arena was created with immense flexibility to ensure conformity to your ministry style as well as your organizational policies and business procedures.

  7. How can I extend its capabilities?
    As an Arena client you are a valued member of a shared-source project. You also have access to other Arena developers, providing opportunity to create individuality. Create applications for your church and share them with other Arena users.

  8. What is the reporting like?
    Users can create their own reports using a simple, yet extensive report wizard. There are numerous existing reports and unlimited sorting and filtering options. Customized reporting can be created, published, and posted for all users to run on-demand or auto-generated on your schedule. Reporting is processed using Microsoft’s Reporting Services, a leader in reporting tools.

  9. How does it support small groups?
    Arena allows you to create, track and communicate with any group. Leaders can view, add new members and update their groups’ information, demographics and attendance. Potential group members can sign up for small groups according to their group preferences. After an approval process (that you govern), applicants are automatically added to the appropriate small group. E-mail communication between the prospective member, small group leader and church administration are automatically generated and monitored for timely response.

  10. Does it support children's check-in?
    Yes! Registration of groups, check-in and check-out can be performed with Arena. Attendance is tracked in real time with Check-In or R.O.A.R.™ (Rapid On-line Automated Registration). You can customize the look of each kiosk for a “wow” experience. Check-out is controlled by your predetermined systems and security preferences – ensuring best practices for child safety.

  11. Does Arena integrate with Shelby?
    Yes, Arena co-exists with the Shelby v.5 database and can automatically update common fields. Changes in Arena can be set up to be automatically reflected in Shelby v.5. All of this is done behind the scenes without the need for user interaction.

  12. What is the difference between Arena Select and Arena Premium?
    Arena Premium contains a few areas which are not included in Arena Select. Assignments, Web Publishing and the ability to add Community-created modules are the most substantial areas. See the Compare section for further details.
 
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